Remember, Help, and Heal

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SPECIAL NOTE: This page was originally set up shortly after the terrorist attacks of September 11, 2001; slowly but surely, as life has returned to "normal" since that dark day, some of the sites linked to from this page have begun changing, if not vanishing altogether. I keep this page live in an attempt to keep the memory of that day alive — but I sadly cannot do the same for the various memorial sites linked from here. I therefore ask you to forgive the occasional "404 Page Not Found" or similar error that you are bound to begin encountering as you click on the links below.

The past several days have been difficult ones for both this nation and people around the world. Some of you reading this may have lost friends, family, or acquaintances in the horror of September 11th, and I wish you all the peace you so desperately need and deserve. Personally, I have been very lucky; by the grace of God, none of my relatives or friends at either of the attack sites were injured physically, nor were they aboard any of the hijacked aircraft. However, through personal contacts, email lists, etc., I either know, correspond with, or have broken bread with individuals who have lost family, friends, colleagues, or loved ones at the Pentagon, at the World Trade Center, and aboard three of the four aircraft. It is very hard to not take this personally.  

However, the attacks of the 11th have touched us all, regardless of our nationality (the death toll among non-US citizens is by itself apalling); through some kind of sick irony, the terrorists chose to attack America by spreading death and destruction in our two most multicultural, internationally oriented cities. In addition, the sheer hatefulness, callousness, and volume of the attacks make them attacks not against a single nation, but attacks against Civilization itself. While I firmly believe in the words, "Thou shalt not kill," I equally firmly believe that we now all must diminish ourselves slightly in this generation by hunting down and exterminating those whose answer to differences between people is slaughter so that future generations will (hopefully) not have to make the same terrible choice. (Sadly, my intuition tells me it will not be the last time — but perhaps we can protect at least one or two of the coming generations, to give them time to find ways of teaching less hate and more understanding.)  

It is also desperately, overwhelmingly important that we all remember a single, overriding fact: no one group — be it defined by creed, ethnicity, religion, nationality, or politics — can be covered with a general blanket of blame for the events of September 11th. NONE of us should strike out blindly in any way at anyone as a response. To do so is at best to reduce ourselves to the level of those who carried out the attacks. It will take some time, but the proper individuals and groups will be brought to justice.  

For whatever it is worth, I want to extend my personal thanks to the peoples of all those nations, on every continent and in every hemisphere, who have publically mourned for and with my fellow citizens. We all need to know we are not alone, and even after we have all returned to our usual fractious, belligerent, and noisy selves, the bonds that tie us together will be all the stronger for your actions.  

But there is something else we all need to do: we need to help. We need to help the physically wounded, whose medical bills could bankrupt a small country; we need to help the emotionally wounded, whose spirits may have been bankrupted by their losses; and we need to help those who have already been helping, giving of their bodies and spirits to minimize the pain & suffering of others. We don't have to give just money — there are many supplies and services that are, and will continue to be, needed by those recovering and those helping them recover. To that end, I include below a list of addresses, phone numbers, and websites that will allow you to help... and I ask that you do (continue to) help, as the many different kinds of costs associated with the events of September 11th are likely to continue mounting for a long time to come.  

Weak-sounding and insufficient as the words may be, I offer you all my sincere wishes that you all are able to live the lives you choose, as you choose, where you choose, free from pain, free from want, and most of all — free from fear.  

— Brian
16 September 2001

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Help Resources & Information
(Information from CNN, MSNBC, and other media sources)

[NY Victim Info] [DC Victim Info] [General Victim Info] [Emergency Response/Relief Efforts] [Investigation Resources] [Help Some Other Way]

For disaster assistance in the USA: Call FEMA 1-800-462-9029
To volunteer or make donations: Call FEMA 1-800-801-8092

World Trade Center businesses:
AON Corporation: 1-866-256-4154
Cantor Fitzgerald: 1-866-326-3188, or online at
Carr Futures: 1-800-755-7620
Deutsche Asset Management: 1-800-475-6701 code: 603374
Dow Jones & Co.: 1-800-530-4504
Electronics Trading Group: 1-917-859-7059 or 1-917-682-9827
Fiduciary Trust Co. International: 1-800-632-2350, ext. 22578
Fuji Bank: 1-888-537-FUJI (3854)
Lee Hecht Harrison: 1-201-782-3704
Marsh & McLennan (includes related businesses of Mercer, Guy Carpenter, Seabury & Smith and MMC Enterprise Risk): 1-212-345-6000
Morgan Stanley: 1-888-883-4391
Thacher, Proffitt, & Wood: 1-800-698-4567
Windows on the World: 1-877-226-5170

Employees, families of employees or families of guests staying at the Marriott Hotel near the World Trade Center should call 1-866-866-9928

Cell phone/pager tracker:
24-hour hotline for families of victims to call and provide the number of any cell phone or pager victims might have had with them the morning of the attacks: 1-877-348-8579

New York City emergency personnel:
For families of firefighters, polices officers, emergency medical personnel who have lost their lives in the line of duty the hotline number is 888-744-6513
New York City firefighters: 1-718-999-2541
Families of New York police officers: 1-212-741-4626

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Victim Information (Washington, DC):

Pentagon personnel:
Pentagon employees only are asked to check in by calling 1-877-663-6772

Army personnel:
Army personnel assigned to the Pentagon on September 11th, or families who are looking for their loved ones, are asked to call 1-800-984-8523 or 703-428-0002.

Navy & Marine Corps:
USN and USMC personnel assigned to the Pentagon on September 11th, or families who are looking for their loved ones, are asked to call 1-877-663-6772.

Air Force:
Air Force family members can call 1-800-253-9276
Evacuated Air Force members are being asked to call 1-800-558-1404

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General Victim Information:

Note: Many of these resources include excellent links to even more resources!

Friends and family who wish to check on passengers and flights may call:
    American Airlines, 1-800-245-0999
    United Airlines, 1-800-932-8555

Justice Department:
The Justice Department's Office of Victims of Crime has set up a phone line to provide information to families about victims and about services for survivors and their rights: 1-800-331-0075

There are several victim search sites; a few are:
The Disaster Message Service

Blue Cross Blue Shield: 1-866-761-8365
Japanese language assistance for relatives is available at or 1-800-527-2611

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Emergency Response/Relief Efforts

American Red Cross, blood supply:
The American Red Cross is in need of blood to replenish the nation's supply. Call 1-800-HELP-NOW (435-7669) or 1-800-GIVE-LIFE (448-3543) to schedule an appointment near where you live.

American Red Cross, cash donations: 1-800-HELP-NOW (435-7669)

America's Blood Centers: 1-888-BLOOD-88 (256-6388)

New York Blood Center, blood supply:
The New York Blood Center has also announced a blood emergency for the greater New York/New Jersey metropolitan area. Visit for more information on how to help or call 1-800-933-2566.
For more information on helping victims of the U.S. attacks, visit

United Way:
The United Way of New York and the New York Community Trust have established a fund to help the victims of the attacks and their families. The September Eleventh Fund will provide immediate support to established emergency assistance agencies. Anyone wishing to contribute may call 1-800-710-8002, or send their donations in care of United Way, 2 Park Ave, New York, New York, 10016 or call 212-251-4035. Donations are also being accepted on United Way of New York City's Web site at

Feed The Children:
Donations are being accepted online at Feed The Children

Salvation Army, cash donations: 1-800-SAL-ARMY (725-2769)

World Vision:
Donations are being accepted for World Vision's American Relief Fund by calling 1-888-511-6593 or online through their website.

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Investigation Resources:

Intelligence officials are especially eager to recover any video that tourists may have been shooting before and during the attacks, but any tips or leads you feel may be the slightest bit helpful will be welcomed.
The FBI is accepting tips & leads for the investigation online at or anonymously via telephone at 1-866-483-5137.
The U.S. Department of Justice is accepting anonymous tips & leads for the investigation by phone at 1-800-483-5137.

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